At EPCeMart India Private Limited ("EPCeMart," "we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This privacy policy (the "Policy") outlines how we collect, use, and protect your personal information when you use our website, mobile application, and other services (collectively, the "Services").

Information We Collect:

We collect the following types of personal information when you use our Services:

Contact Information:

We collect your name, email address, phone number, and other contact information when you create an account with us, place an order, or contact us for customer support.

Payment Information:

We collect your payment card information when you make a purchase through our Services.

Usage Information:

We collect information about how you use our Services, such as the pages you visit, the features you use, and the time and date of your interactions.

Device Information:

We collect information about the device you use to access our Services, such as the device type, operating system, and browser type.

Location Information:

We may collect information about your location when you use certain features of our Services.

How We Use Your Information:

We use your personal information for the following purposes:

•  To provide and improve our Services.
•  To process your orders and payments.
•  To communicate with you about your orders and our Services.
•  To provide customer support.
•  To personalize your experience with our Services.
•  To analyse and improve our Services and develop new products and features.
•  To comply with legal obligations and respond to legal requests.

How We Share Your Information:

We may share your personal information with the following parties:

Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfilment, and customer support.

Legal Compliance: We may disclose your personal information when we believe it is necessary to comply with applicable laws, regulations, or legal requests, or to protect the rights, property, or safety of EPCeMart India Private Limited or others.

Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

Changes to This Policy:

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on our website. You are advised to review this Policy periodically for any changes.

Contact Us:

If you have any questions or concerns about our privacy policy, please contact us at support@epcemart.com.

This policy was last updated on: 5 June 2023.

Thank you for choosing (www.epcemart.com).